Where our terms apply and where they do not
Here is the plain version of how we treat the rules. Access depends on the law where you are and on the regions we can serve, so eligibility is not the same for everyone. If local rules do not allow it, the terms do not apply
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to you and we will not open an account. Age works the same way: you need to be of legal age where you live, and where we cannot verify that, the wallet stays on hold. The terms themselves cover four things. First, the account — one
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wallet per person, your own name on it, your own PIN and your own one-time code. A shared login breaks the terms, and so does letting someone else send money from their bKash number into your wallet. Second, the money — bKash, Nagad, Rocket, Upay and
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bank transfer are the rails we work with, and the name on the sending wallet should match the name on your account. Third, the games — the rules of a table or slot belong to the provider that built it, and where a provider publishes RTP
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figures we show them exactly as given rather than inventing a number. Fourth, disputes — raise it through support and we work from the account record. We update these terms when payment rules or local law change. The version on this page is the one that
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applies, and carrying on with the account after an update means you accept the new wording.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.